1. Information We Collect
When you contact us through our website, request a consultation, or engage our services, we may collect the following information:
- Personal Information: Name, email address, phone number, and company name provided through our contact forms.
- Usage Data: Pages visited, time spent on pages, browser type, device information, and IP address collected automatically through analytics.
- Communication Data: Records of correspondence when you contact us via email or forms.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services.
- Improve our website, services, and user experience.
- Send relevant updates about our services (only with your consent).
- Comply with legal obligations and protect our rights.
3. Data Sharing & Third Parties
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist in operating our website and conducting business, subject to confidentiality agreements. These include:
- Hosting and infrastructure providers (e.g., Vercel, AWS).
- Analytics services (e.g., Google Analytics) for website performance insights.
- Communication tools for managing client correspondence.
4. Data Security
We implement industry-standard security measures to protect your personal information, including encrypted data transmission (TLS/SSL), secure server infrastructure, and access controls. However, no method of electronic transmission or storage is 100% secure.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict the processing of your data.
- Withdraw consent for marketing communications at any time.
- Request a portable copy of your data.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Project-related data is retained for the duration of the engagement plus a reasonable archival period.
8. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at hello@neosysai.com.